Summarizing a case study Essay Example | Topics and Well Written Essays - 500 words

Summarizing a case study - Essay Example Analysis From the case study, it is clear that the Delta III project was at risk for several reasons. In the opinion of Scott (1999), the project risks at Delta III can be categorized into four such as ‘customer mandate, scope and requirements, execution, and environment (p.223). Since the Pinnacle warehouse automation integrated with SAP R/3 had threatened job opportunities, it raised severe ethical problems among the warehouse employees. It seems that an effective change management program might eliminate such labor issues to a large extent. Change management programs are very crucial for an organization to change its structure from the current state to a desired future state. According to Stewart (2000), change management programs play a vital role in overcoming resistance from employees and other officials. The unprecedented volume of R/3 transactions that arose as a result of a large contract between FoxMeyer and University HealthSystem Consortium (UHC) also exacerbated th e situation. Shortage of skilled and knowledgeable personnel was another issue that added to the failure of Delta III project and thereby bankruptcy of FoxMeyer Drugs.